We currently accept American Express, Apple Pay, Discover, Google Pay, Mastercard, PayPal, Shop Pay and Visa.įor any more questions or concerns, please contact us at and we will be happy to assist you. Will I have to pay a custom fee?Ĭustomers are responsible for paying any customs or duties taxes if they occur. If your order has arrived damaged or defective, please contact and we will assist you immediately. Please carefully review your order prior to completing your purchase. Unfortunately, we cannot make changes to an order after it has been placed. CAN I CANCEL OR MODIFY AN EXISTING ORDER? Please allow 3 - 5 business for tracking updates to appear after your order is shipped out. You will receive an email once your order is shipped with your tracking information. Tracking numbers are provided once your order has shipped. Do You Provide Tracking Information? My Tracking Number Is Not Working Please refer to our refund policy here for more information. There are no additional shipping costs when items are shipped separately. Each item if sent separately will have a separate tracking number associated with it. This is due to our worldwide distribution centers. ![]() Items may be shipped separately depending on your order. Please visit our shipping page for additional information and estimated delivery times. Orders placed over the weekend or on holidays will begin processing the next business day.ĭuring high order volume periods we may require additional processing time.ĭue to the resurgence of COVID-19, and to ensure the safety of our distribution centre employees, there may be delays in processing and delivering your order. You will receive an email notification once your order has shipped. Please allow up to 5 - 10 business days to verify and process your order and between 5 - 15 business days for delivery. Please note that our current hours of service are between 9:00am – 5:00pm EST Monday to Friday. We aim to respond to each email within 1 business day however during new product releases it may take us a little longer. Each piece is meticulously designed by our in-house team of fashionable nerds. ![]() ![]() Kindly include your order number for faster assistance. Original apparel and home essentials crafted for the modern nerd. For any questions regarding an order or general inquiries, please contact us at any questions regarding business inquires, wholesale or bulk purchases, please contact us at +1 (289) 975-1485.Ĭorporate Office: 1880 Bonhill Rd, Mississauga, ON, Canada L5T 1C4
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